ThunderEcho Drum Company has a 30-day money back guarantee
Please note that CDs are not returnable.
Call or e-mail ThunderEcho Drum Company for aReturn Authorization number PRIOR to returning merchandise.
The Return Authorization Number must be clearly written on the outside of the package or the returned shipping carton will be refused.
Re-package product securely in original shipping box, or suitable replacement box.
Customer is responsible for prepaying freight and insurance (mandatory) back to ThundereEcho Drum Company.
A copy of the original invoice must accompany returned product with reason for return indicated.
A credit will be issued for credit card sales, a refund check will be sent for cash sales.
If received by ThunderEcho Drum Company in original condition, according to above requirements, a refund will be made to the customer within 30 days of receipt of product.
If product is returned to ThunderEcho Drums for warranty service, ThunderEcho will also refund return freight provided the defect is adjudged to be covered by warranty and a copy of paid freight invoice is enclosed.
Merchandise found to be not covered by warranty will be returned to customer freight collect.